Testimonials

Please see Update below: I only wanted an oil change. I left my car at 7:30 a.m. They took 6 hours to do an oil change. I had to call... read more them before they would text me to say my car is ready. Then, they wanted to wash my car. They had the car long enough. There was no special work that was done. They don’t allow people to wait for the service to be done. I had to be taken home for this. I had never before this had to wait more than one hour for an oil change. I picked up the car at 1:30 p.m. Six hours is too long to do an oil change. They gave an excuse that they could not find a filter to replace. They didn’t tell me until I called them. I don’t recommend them.

Update:I am writing an update to a review I previously posted. Ryan, the General Manager has rectified my experience. There seemed to be a miscommunication and Ryan cleared it up. This is where I want to go for all of my service for my vehicle. They are the best mechanics I ever had because Ryan got back to me quickly and made everything right. Bring your vehicle here for the best service. This place is the best.

Very impressed with the overall experience and service at JB Automotive. Jack, the service manager, was my first contact and was very responsive and helpful. I appreciate being able to... read more make a tentative appointment online, which was immediately followed up by a phone call to confirm by Jack. I really like their online process to show check in of your vehicle, and where your vehicle is in the service process. Being able to accept or decline each service point found is easy online, rather than many phone calls. They also send photos of all service points that they are checking so you can see visually what they are talking about.
Service was quick, and they even changed the battery in my key fob for free, and gave my car a very thorough wash and vacuum before pick up. I am very satisfied, and highly recommend.

Excellent service. They are very friendly and did an excellent job of changing the oil, washing the car, and providing transportation while the car was being worked on.... read more I highly recommend them.Service: Oil change