Testimonials
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Please see Update below: I only wanted an oil change. I left my car at 7:30 a.m. They took 6 hours to do an oil change. I had to call... read more them before they would text me to say my car is ready. Then, they wanted to wash my car. They had the car long enough. There was no special work that was done. They don’t allow people to wait for the service to be done. I had to be taken home for this. I had never before this had to wait more than one hour for an oil change. I picked up the car at 1:30 p.m. Six hours is too long to do an oil change. They gave an excuse that they could not find a filter to replace. They didn’t tell me until I called them. I don’t recommend them.
Update:I am writing an update to a review I previously posted. Ryan, the General Manager has rectified my experience. There seemed to be a miscommunication and Ryan cleared it up. This is where I want to go for all of my service for my vehicle. They are the best mechanics I ever had because Ryan got back to me quickly and made everything right. Bring your vehicle here for the best service. This place is the best.Virgilio Urbiztondo
May 29, 2022Very impressed with the overall experience and service at JB Automotive. Jack, the service manager, was my first contact and was very responsive and helpful. I appreciate being able to... read more make a tentative appointment online, which was immediately followed up by a phone call to confirm by Jack. I really like their online process to show check in of your vehicle, and where your vehicle is in the service process. Being able to accept or decline each service point found is easy online, rather than many phone calls. They also send photos of all service points that they are checking so you can see visually what they are talking about.
Service was quick, and they even changed the battery in my key fob for free, and gave my car a very thorough wash and vacuum before pick up. I am very satisfied, and highly recommend.Michelle Faison
June 8, 2022Excellent service. They are very friendly and did an excellent job of changing the oil, washing the car, and providing transportation while the car was being worked on.... read more I highly recommend them.Service: Oil change
Harvey Tidball
June 8, 2022 -
JB does great work. Timely updates and detail progress notes from intake to end of service. They give it to you straight with no side talk or unnecessary service requests.... read more If you have an import or european car they are your best option for service in the St Pete area.Services: Wiper blade installation , Auto A/C recharge , Auto engine diagnostic , General repairs & maintenance , Transmission , Oil change
Peter McGregor
May 29, 2022Very attentive and customer oriented. Good work for a reasonable price. No signs on shop, family run business but very knowledgeable and work on a variety of cars. I think... read more I've found a new mechanic!
Don Park
June 15, 2022Mike, Ryan, Alan, & team expeditiously diagnosed and rectified a V-12 engine coolant leak, which also required an in-house part fabrication. This saved an otherwise extended wait for a... read more Goodwod/BMW-sourced part. Very pleased with this professionally-rendered service!Service: Auto water leak repair
David Mac
June 8, 2022