5

I drove up with a snapped steering column bolt. They quoted me, then worked in to their schedule within a day. They went over slightly in labor time, but stuck to the quote which really shows their true character. Everyone was beyond friendly; when my ride was late, several employees offered me a ride home. I used to restore Concours cars- I have an eye for details and am hard to please, and I was extremely satisfied with my visit. I'd recommend JB to anyone based on my experience.

Hey Jon! Thank you for this wonderful review. It was a pleasure speaking to you on your visit here. Glad we could help before you left town. Take care.

- JB Import Automotive Repair
1

I had a horrible experience. I took my Mercedes e500 in to fix my passenger side airbag warning light on. They changed me 250$ And did nothing. Then one guy told me my trunk is leaking. I have never had a leak for the whole time I've had the vehicle. Only thing I can think of is they left my trunk open while it rained. Then the office guy called me and wanted more work on my car for 1400$. I said let's fix the problem that I came in for first. I left with no resolve and will not go back so they can rape me for more money. I suggest you do not go to these people. I will contact the better business bureau and file a complaint.

Hey Tim, This is the manager, Ryan, responding to you here as I have not been able to catch you on the phone here in the last few days. I must say I was quite surprised to see your review here, but I am sorry to hear your experience was negative. I'd like to take a moment to explain the situation here, at least from our side, and then I'd like to see what we can do to help you. First of all you came in to have your Airbag light diagnosed which you signed for the diagnostic charge. Then once we had our codes sorted on the vehicle we called with an estimate for $415 to remove your seat, clean up the airbag seat sensors connectors and re-calibrate your seat sensors. Since this didn't end up fixing your issue, I made you up an estimate for the Mercedes part that is/was needed, and then told you I would work on an aftermarket option to put an emulator in, to save you some money. After quoting you and having you verbally approve $415 I then cut your bill down to $239 since our repair was not the final repair the seat needs. The guy you speak about from the office was me(Ryan), and the $1,400 of additional work you speak about above is what you and I spoke about when you brought the car in that day. Your instrument cluster reads it is due for a Service that I quoted you on, as we spoke about, and your vehicle is at 91,000 miles which is when spark plugs are due for replacement on this vehicle and engine combination which I also quoted you on. Please consider contacting us directly to see how we can help you. Myself, and the owners - Jeff and Mike, would be more than willing to give you some time to speak about this.

- JB Import Automotive Repair
5

Took my Santa Fe Santa Fe 2009 to JB this am because it was making creaking and clunking noises. This was my first time in an auto repair shop in St. Petersburg and luckily I found a shop 2 minutes from my home.. I am SO impressed with the customer service and Dave who test drove my car, heard the noises and figured out exactly what the problem was. He explained thoroughly what was wrong and that all repairs, except for new brakes and pads, would probably be covered under my extended warranty. Put my mind at ease in an amazingly professional and kind way. I will recommend them highly to everyone who needs work done on their car.

Thank you for this review. I know it took a few extra minutes for our technician, Dave, to ride with you on the front end noise diagnosis, but it was worth it to get it diagnosed correctly!

- JB Import Automotive Repair
5

Excellent and knowledgeable care for my collector cars. First class attention and courtesy.

Thank you, Ron! Excellent review!

- JB Import Automotive Repair
5

Great, honest technicians. Ryan and the whole staff did a great job working on my 7 series. Great communication and quality work. Will come to them for all my repair needs in the future.

Hey Turner, Thank you for taking the time to write this review!

- JB Import Automotive Repair
5

When you drive a vehicle of any stature from fiat to BMW GMC Jag Benz etc. This is the place to go for repairs. Ask for Ryan there team of trained mechanics are the Best!

Hey Cindy, thank you for taking the time to write us such a nice review!

- JB Import Automotive Repair
5

Everyone was helpful and polite. I called for an appointment, and easily made it for a convenient time. When I arrived I had a nice chat with Ryan (service manager) and Dave (mechanic) about my car. I waited in the air conditioned waiting room (free wifi and coffee). Ryan, kept me informed on what was happening with my car. I had an oil change and a break fluid flush.The printed full inspection report was great. JB Import Automotive Repair is organized, clean, and friendly. Thanks for the efficient service, guys!

Exceptional review, we very much appreciate your time and kind words in this review!! Take care!

- JB Import Automotive Repair
5

We have been bringing our 2005 BMW 325ci in for servicing for the last two years and will continue to use them as well as refer them to friends. Their shop is clean, the bills are always what they quote, and if there are any unexpected charges they will call and discuss the options before continuing with any work. It is so nice to find a mechanic that is honest, and knowledgable with European cars. Also, if someone is available, they drive us home and pick us up when our car is ready!

5

JB is always accomodating and efficient. I trust both of my cars to thier excellent technicians. The check in is simple and making appointments is also easy. This is a dedicated small business of which the community should be proud.

5

Am new to the area and have had only one experience w/JBIA: and it couldn't have been better. Service Mgr and mechanics are not only well trained and knowledgeable, but demonstrated honesty and integrity. Repair costs were consistent with estimate and quality of parts and labor were superior. Overall outstanding experience that will drive my decision to be a return customer and to recommend them to others.

JB Import Automotive Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call JB Import Automotive Repair (727) 823-5951 if you have any issues in accessing any area of our website.