How to Communicate Your Problem to Your Mechanic

If your car broke down unexpectedly, and you had to get it towed to the nearest repair shop, you might feel like you’re at their mercy. It can be hard to tell if they’re ripping you off, but there are some signs to watch out for. Let’s look at some ways you can avoid getting jipped by your local auto repair shop. Preventative, scheduled, and routine maintenance is a big key, but there are other things you can do after the fact, too.

Ensure clear communication throughout the entire process

A lot of misunderstandings can happen between mechanics and car owners because of simple miscommunication. There are some awesome mechanics out there, and they have no intention of ripping you off. The problem is that they’re not that great at communication or business. The major reason that people feel like they got ripped off is because of the technician fixed a problem that they did not take the car in for. You need to be very clear with the mechanic and make sure that he understands what you want done, and tell him to explain what he will be working on your car. Then, get a price quote in writing so you can be sure he sticks to his word.

Take your mechanic on a ride with you

If the repair is something that happens off and on, or it has to do with noise at a certain rate of speed, then think about taking the mechanic on a car ride with you. This will help him to accurately identify the problem, versus you just telling him about it. An excellent mechanic will get in the car and have you show him the noise so he can correctly fix it.

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